Introducing our new Customer Success Manager

Martin 11 months ago • 2min. read.

Welcome aboard! We are thrilled to announce Siri Sivertsen Tjåland Brekkeflat as our new Customer Success Manager.

To increase the scaling potential for ScanReach, Siri will work with ensuring customer satisfaction, prioritising customer needs, and building robust relationships. She has several years of prior experience at Kuehne + Nagel, working as a team leader in marine logistics.

I am proud to welcome Siri to the team as our new Customer Success Manager. She has great experience in the industry, having worked in maritime logistics for many years. She will definitely be a valuable asset for scaling of our company.

Trond Liabø, VP Sales & Customer Success, ScanReach

Why ScanReach?

“I wanted to stay within the marine industry, where I can utilise my previous experience and broaden my knowledge while staying in touch with customers I know and expanding my network further. The time had come to evolve. Within ScanReach there are many specialists to learn from. I enjoy working with people who can challenge my understanding and knowledge.”

How do you enjoy spending your free time?”

I enjoy spending time with my family and friends, and I am very fond of animals and used to have horses. Now I’m dreaming of having a standard poodle join our family. I have many ideas and tend to go all in on my many projects before finding something new to focus on. I try to stay consistent when it comes to training and prefer the Bootcamp recipe. Fast and efficient.

What is your favourite part of the ScanReach OWC network?

The ConnectPOB provides the location of each crew member in emergency situations. The ability to reduce risk onboard and possibly save human lives, and optimise search and rescue operations is priceless. Being given the opportunity to increase safety and bring the crew safely home to their loved ones is highly rewarding for me.

Siri is going to be a valuable asset to our company!

Over the last years, the ScanReach team has developed the breakthrough onboard wireless connectivity technology which enables data to travel anywhere on a maritime vessel without cabling. IoT sensor data in complex steel environments, such as vessels, rigs, and offshore wind turbines, is made available to management onboard and onshore.

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